Q: What shirt brand do you print on?
All King Thread's Shirts and Hoodies are printed are printed on American Apparel (TEES) and Canvas (HOODIES) brands.
Q: What size should I order?
Our sizes range from XSmall - XXLarge. Women should order one size down from their regular size.
Q: What type of printing process is used on your apparel?
All of our shirts are printed by hand and custom made at the time of ordering. We use both screen printing and heat transfer processes
Q: Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:
Q: What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard, American Express, and Paypal--through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.
Q: How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering. International orders usually take 30 days to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.
During holidays or times of high demand, orders will take 10 - 15 business days to ship.
Q: What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
Q: Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped, except for International shipments. A shipping confirmation email will be sent, once your order has left our facility.
Q: How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button.
Q: Do you ship internationally?
Yes, we ship to almost every country around the world.
Q: What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart before ordering or send us an email for questions.
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
Q: Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order 6 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. (Note: if the order has been processed prior to the 6 hours changes/cancel cannot be made)